Terms of Service
Less than minimums available by request. Contact your sales rep for details.
Setup fee of $40 for each new design. Hazmat shipping on lighters $30 per order. Pantone matching fee $250.
Local freight charges will depend upon order size and destination. International shipping available.
Prices include 1 color print or precision laser etch in one location.
Prices are subject to change without notice
Our natural products made of wood or bamboo may have minor variations in color and texture from piece to piece.
Production Time: Rapid Run orders of in stock items will ship within 10 business days after approved proof. All other products may vary. See the Additional Information tab for details.
Rush production available on all in stock items for $100.
Production begins after receipt of: 1. Complete purchase order, 2. Payment/credit approval 3. Production-ready artwork 4. Proof Approval
Shipping: FOB Tampa, FL 33619. Multiple drop-ship addresses or split shipments will be charged a $5.00 fee for each additional address.
Repeat Orders: There are no setup fees for exact repeat orders within 2 years of original order. Any art older than 2 years must be resubmitted. Proof approvals required on all orders.
FREE virtual proofs if we are provided with finished art. Product proofs available by request for a fee.
We will apply a logo or completed artwork to a product image.
Requests are processed within 1-3 business days.
Free service is limited to 2 virtual samples maximum.
Proofs are provided electronically in JPEG format.
Graphic and Print Guidelines
Art requirements: Editable vector art in .EPS, .PDF, .SVG or .AI (any version) formats. Additional fees may apply for handling of other art file types. PMS colors must be indicated for all pad printed orders or we will choose best match from our list of available stock colors. Documents must be print ready and submitted at 100% final size with no additional alteration necessary or fees may apply. Before submitting artwork, convert all text to outlines, paths or curves to ensure exact duplication of type style. Alterations to submitted artwork will delay quoted production times. We reserve the right to delay or reject any order based on the quality of artwork received.
We also reserve the right to make slight alterations to your file to adapt to the required decoration process. Some small shapes and thin lines may not reproduce at the size or thickness submitted. Multicolor close-registration is not available on all products.
Art design, from concept to completion, also available, with pricing dependent upon design complexity. Click the link to learn more about acceptable art files here
Typesetting: If a specific font is required, the name of that font must be noted on your purchase order. If we do not have the desired font, the type will be re-set using a standard font or one that matches the desired font as closely as possible.
Trademarks and Logos: Customer assumes full responsibility for legal rights to trademarks and logos used in their orders. All artwork, trademarks, and logos shown in this brochure are for demonstration purposes only and are not intended to represent that the products are endorsed by their respective owners.
Rights to Promotion: Unless otherwise indicated in writing, we reserve the right to use any items produced for catalogs, displays, advertisements, and websites or any other promotional purpose
Terms of Service:
Please read this Agreement carefully before accessing or using the Website. By accessing or using any part of the web site, you agree to become bound by the terms and conditions of this agreement. If you do not agree to all the terms and conditions of this agreement, then you may not access the Website or use any services. If these terms and conditions are considered an offer by SmokePromos, acceptance is expressly limited to these terms. The Website is available only to individuals who are at least 18 years old.
- Your SmokePromos.com Account and Site. If you create a blog/site on the Website, you are responsible for maintaining the security of your account and blog, and you are fully responsible for all activities that occur under the account and any other actions taken in connection with the blog. You must not describe or assign keywords to your blog in a misleading or unlawful manner, including in a manner intended to trade on the name or reputation of others, and SmokePromos may change or remove any description or keyword that it considers inappropriate or unlawful, or otherwise likely to cause SmokePromos liability. You must immediately notify SmokePromos of any unauthorized uses of your blog, your account or any other breaches of security. SmokePromos will not be liable for any acts or omissions by You, including any damages of any kind incurred as a result of such acts or omissions.
- Responsibility of Contributors. If you operate a blog, comment on a blog, post material to
the Website, post links on the Website, or otherwise make (or allow any third party to make) material
available by means of the Website (any such material, "Content"), You are entirely responsible for
the content of, and any harm resulting from, that Content. That is the case regardless of whether the
Content in question constitutes text, graphics, an audio file, or computer software. By making Content
available, you represent and warrant that:
- the downloading, copying and use of the Content will not infringe the proprietary rights, including but not limited to the copyright, patent, trademark or trade secret rights, of any third party;
- if your employer has rights to intellectual property you create, you have either (i) received permission from your employer to post or make available the Content, including but not limited to any software, or (ii) secured from your employer a waiver as to all rights in or to the Content;
- you have fully complied with any third-party licenses relating to the Content, and have done all things necessary to successfully pass through to end users any required terms;
- the Content does not contain or install any viruses, worms, malware, Trojan horses or other harmful or destructive content;
- the Content is not spam, is not machine- or randomly-generated, and does not contain unethical or unwanted commercial content designed to drive traffic to third party sites or boost the search engine rankings of third party sites, or to further unlawful acts (such as phishing) or mislead recipients as to the source of the material (such as spoofing);
- the Content is not pornographic, does not contain threats or incite violence towards individuals or entities, and does not violate the privacy or publicity rights of any third party;
- your blog is not getting advertised via unwanted electronic messages such as spam links on newsgroups, email lists, other blogs and web sites, and similar unsolicited promotional methods;
- your blog is not named in a manner that misleads your readers into thinking that you are another person or company. For example, your blog's URL or name is not the name of a person other than yourself or company other than your own; and
- you have, in the case of Content that includes computer code, accurately categorized and/or described the type, nature, uses and effects of the materials, whether requested to do so by SmokePromos or otherwise.
By submitting Content to SmokePromos for inclusion on your Website, you grant SmokePromos a world-wide, royalty-free, and non-exclusive license to reproduce, modify, adapt and publish the Content solely for the purpose of displaying, distributing and promoting your blog. If you delete Content, SmokePromos will use reasonable efforts to remove it from the Website, but you acknowledge that caching or references to the Content may not be made immediately unavailable.
Without limiting any of those representations or warranties, SmokePromos has the right (though not the obligation) to, in SmokePromo's sole discretion (i) refuse or remove any content that, in SmokePromo's reasonable opinion, violates any SmokePromos policy or is in any way harmful or objectionable, or (ii) terminate or deny access to and use of the Website to any individual or entity for any reason, in SmokePromo's sole discretion. SmokePromos will have no obligation to provide a refund of any amounts previously paid.
- Payment and Renewal.
- General Terms.
By selecting a product or service, you agree to pay SmokePromos the one-time and/or monthly or annual subscription fees indicated (additional payment terms may be included in other communications). Subscription payments will be charged on a pre-pay basis on the day you sign up for an Upgrade and will cover the use of that service for a monthly or annual subscription period as indicated. Payments are not refundable.
- Automatic Renewal.
Unless you notify SmokePromos before the end of the applicable subscription period that you want to cancel a subscription, your subscription will automatically renew and you authorize us to collect the then-applicable annual or monthly subscription fee for such subscription (as well as any taxes) using any credit card or other payment mechanism we have on record for you. Upgrades can be canceled at any time by submitting your request to SmokePromos in writing.
- General Terms.
- Fees; Payment. By signing up for a Services account you agree to pay SmokePromos the applicable setup fees and recurring fees. Applicable fees will be invoiced starting from the day your services are established and in advance of using such services. SmokePromos reserves the right to change the payment terms and fees upon thirty (30) days prior written notice to you. Services can be canceled by you at anytime on thirty (30) days written notice to SmokePromos.
- Support. If your service includes access to priority email support. "Email support" means the ability to make requests for technical support assistance by email at any time (with reasonable efforts by SmokePromos to respond within one business day) concerning the use of the VIP Services. "Priority" means that support takes priority over support for users of the standard or free SmokePromos.com services. All support will be provided in accordance with SmokePromos standard services practices, procedures and policies.
- Responsibility of Website Visitors. SmokePromos has not reviewed, and cannot review, all of the material, including computer software, posted to the Website, and cannot therefore be responsible for that material's content, use or effects. By operating the Website, SmokePromos does not represent or imply that it endorses the material there posted, or that it believes such material to be accurate, useful or non-harmful. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. The Website may contain content that is offensive, indecent, or otherwise objectionable, as well as content containing technical inaccuracies, typographical mistakes, and other errors. The Website may also contain material that violates the privacy or publicity rights, or infringes the intellectual property and other proprietary rights, of third parties, or the downloading, copying or use of which is subject to additional terms and conditions, stated or unstated. SmokePromos disclaims any responsibility for any harm resulting from the use by visitors of the Website, or from any downloading by those visitors of content there posted.
- Content Posted on Other Websites. We have not reviewed, and cannot review, all of the material, including computer software, made available through the websites and webpages to which SmokePromos.com links, and that link to SmokePromos.com. SmokePromos does not have any control over those non-SmokePromos websites and webpages, and is not responsible for their contents or their use. By linking to a non-SmokePromos website or webpage, SmokePromos does not represent or imply that it endorses such website or webpage. You are responsible for taking precautions as necessary to protect yourself and your computer systems from viruses, worms, Trojan horses, and other harmful or destructive content. SmokePromos disclaims any responsibility for any harm resulting from your use of non-SmokePromos websites and webpages.
- Copyright Infringement and DMCA Policy. As SmokePromos asks others to respect its intellectual property rights, it respects the intellectual property rights of others. If you believe that material located on or linked to by SmokePromos.com violates your copyright, you are encouraged to notify SmokePromos in accordance with SmokePromo's Digital Millennium Copyright Act ("DMCA") Policy. SmokePromos will respond to all such notices, including as required or appropriate by removing the infringing material or disabling all links to the infringing material. SmokePromos will terminate a visitor's access to and use of the Website if, under appropriate circumstances, the visitor is determined to be a repeat infringer of the copyrights or other intellectual property rights of SmokePromos or others. In the case of such termination, SmokePromos will have no obligation to provide a refund of any amounts previously paid to SmokePromos.
- Intellectual Property. This Agreement does not transfer from SmokePromos to you any SmokePromos or third party intellectual property, and all right, title and interest in and to such property will remain (as between the parties) solely with SmokePromos. SmokePromos, SmokePromos.com, the SmokePromos.com logo, and all other trademarks, service marks, graphics and logos used in connection with SmokePromos.com, or the Website are trademarks or registered trademarks of SmokePromos or SmokePromo's licensors. Other trademarks, service marks, graphics and logos used in connection with the Website may be the trademarks of other third parties. Your use of the Website grants you no right or license to reproduce or otherwise use any SmokePromos or third-party trademarks.
- Advertisements. SmokePromos reserves the right to display advertisements on your blog unless you have purchased an ad-free account.
- Attribution. SmokePromos reserves the right to display attribution links such as 'Blog at SmokePromos.com,' theme author, and font attribution in your blog footer or toolbar.
- Partner Products. By activating a partner product (e.g. theme) from one of our partners, you agree to that partner's terms of service. You can opt out of their terms of service at any time by de-activating the partner product.
- Domain Names. If you are registering a domain name, using or transferring a previously registered domain name, you acknowledge and agree that use of the domain name is also subject to the policies of the Internet Corporation for Assigned Names and Numbers ("ICANN"), including their Registration Rights and Responsibilities.
- Changes. SmokePromos reserves the right, at its sole discretion, to modify
or replace any
part of this Agreement. It is your responsibility to check this Agreement periodically for changes. Your
continued use of or access to the Website following the posting of any changes to this Agreement constitutes
acceptance of those changes. SmokePromos may also, in the future, offer new services and/or
through the Website (including, the release of new tools and resources). Such new features and/or services
shall be subject to the terms and conditions of this Agreement.
- Termination. SmokePromos may terminate your access to all or any part of
the Website at
any time, with or without cause, with or without notice, effective immediately. If you wish to terminate
this Agreement or your SmokePromos.com account (if you have one), you may simply
Website. Notwithstanding the foregoing, if you have a paid services account, such account can only be
terminated by SmokePromos if you materially breach this Agreement and fail to cure such
thirty (30) days from SmokePromo's notice to you thereof;
provided that, SmokePromos can terminate the Website immediately as part of a general shut
down of our
service. All provisions of this Agreement which by their nature should survive termination shall survive
termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and
limitations of liability.
- Disclaimer of Warranties. The Website is provided "as is". SmokePromos and its suppliers and licensors hereby disclaim all warranties of any kind, express or implied, including, without limitation, the warranties of merchantability, fitness for a particular purpose and non-infringement. Neither SmokePromos nor its suppliers and licensors, makes any warranty that the Website will be error free or that access thereto will be continuous or uninterrupted. You understand that you download from, or otherwise obtain content or services through, the Website at your own discretion and risk.
- Limitation of Liability. In no event will SmokePromos, or its suppliers or licensors, be liable with respect to any subject matter of this agreement under any contract, negligence, strict liability or other legal or equitable theory for: (i) any special, incidental or consequential damages; (ii) the cost of procurement for substitute products or services; (iii) for interruption of use or loss or corruption of data; or (iv) for any amounts that exceed the fees paid by you to SmokePromos under this agreement during the twelve (12) month period prior to the cause of action. SmokePromos shall have no liability for any failure or delay due to matters beyond their reasonable control. The foregoing shall not apply to the extent prohibited by applicable law.
- Indemnification. You agree to indemnify and hold harmless SmokePromos, its contractors, and its licensors, and their respective directors, officers, employees and agents from and against any and all claims and expenses, including attorneys' fees, arising out of your use of the Website, including but not limited to your violation of this Agreement.
- Miscellaneous. This Agreement constitutes the entire agreement between SmokePromos and you concerning the subject matter hereof, and they may only be modified by a written amendment signed by an authorized executive of SmokePromos, or by the posting by SmokePromos of a revised version. Except to the extent applicable law, if any, provides otherwise, this Agreement, any access to or use of the Website will be governed by the laws of the Valrico, Florida, excluding its conflict of law provisions, and the proper venue for any disputes arising out of or relating to any of the same will be the state and federal courts located in Hillsborough County, Florida. Except for claims for injunctive or equitable relief or claims regarding intellectual property rights (which may be brought in any competent court without the posting of a bond), any dispute arising under this Agreement shall be finally settled in accordance with the Comprehensive Arbitration Rules of the Judicial Arbitration and Mediation Service, Inc. ("JAMS") by three arbitrators appointed in accordance with such Rules. The arbitration shall take place in Hillsborough County, Florida, in the English language and the arbitral decision may be enforced in any court. The prevailing party in any action or proceeding to enforce this Agreement shall be entitled to costs and attorneys' fees. If any part of this Agreement is held invalid or unenforceable, that part will be construed to reflect the parties' original intent, and the remaining portions will remain in full force and effect. A waiver by either party of any term or condition of this Agreement or any breach thereof, in any one instance, will not waive such term or condition or any subsequent breach thereof. You may assign your rights under this Agreement to any party that consents to, and agrees to be bound by, its terms and conditions; SmokePromos may assign its rights under this Agreement without condition. This Agreement will be binding upon and will inure to the benefit of the parties, their successors and permitted assigns.